Support Engineers, Visa Inc
Headquarter: Foster City, California, United States
Founded: 1958
Industry: Financial services
Company Type: Private
Job Location: All India
Experience: 2017, 2018, 2019 Batch
Degree: BE/ Btech/ Diploma
Skills: CSE/ Electrical / Electronic/ Mechnical/
Type: Freshers
Education Requirements
Graduate degree or equivalent practical experience.BE-Btech-Diploma (All Stream), MCA
Please Note:-
- 0 - 3 Years of experience
- Prior experience of providing in-depth technical experience such as Tier 3 technical support, software development, or back-end web development
- Experience working directly with customers via phone/email/eTicketing systems
- Strong written and verbal communication skills
- Strong problems solving skills
- Prior experience with online payment, risk management, or point-of-sale transaction technologies desirable
Job Responsibilities
How to apply Visa Inc. 2019 for Support Engineers?
PRIMARY ROLE & RESPONSIBILITIES
- Troubleshooting escalated technical problems.
- Escalating issues to Product Development, Product Management, and/or Operations teams and managing their resolution
- Building internal support-related tools and documentation
- Participating in requirements, design, and roll out of new products and services
- Interfacing with both 'direct' and 'reseller' customers
- Representing Customer Support to other departments in the company including sales, operations, product management, and product development
- Creating, editing, and distributing customer notifications
About Visa Inc
Company Profile
Visa Inc. is an American global financial services organization. Its headquartered is in Foster City, California, United States. Their main goal is to associate the world through the most inventive, dependable and secure installment arrange - empowering people, organizations, and economies to flourish. They encourages electronic finances moves all through the world, most normally through Visa-marked charge cards, gift vouchers, and check cards.
They doesn't give cards, expand credit or set rates and expenses for buyers. Their commitment to development drives the quick development of associated business on any gadget, and fills the fantasy of a cashless future for everybody, all over. It is the world's second-biggest card installment association.
They are a worldwide group of disruptors, pioneers, trailblazers and daring people who are helping drive monetary development in even the most remote pieces of the world, inventively pushing the business ahead, and doing significant work that carries money related education and computerized trade to a huge number of unbanked and underserved customers.
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BE/ Btech/ Diploma
BE/ Btech/ Diploma
BE/ Btech/ Diploma
