Tata Motor Recruitment 2020 | CUSTOMER SUPPORT Engineers | Fresher | 1+ Years | Automobile, Mechnical | BE/Btech | Ranchi, Guwahati

Posted on: 29 Jan, 2020 | Last Date: 10 Feb, 2020

Company Name: Tata Motors Limited

Tata Motors Limited is an Indian based global automotive manufacturing organization. Its headquartered in Mumbai, Maharashtra, India. It is a part of Tata Group and it products incorporate traveler autos, trucks, vans, mentors, transports, sports vehicles, development hardware and military vehicles.

They have auto manufacturing assembling and get together plants in Jamshedpur, Pantnagar, Lucknow, Sanand, Dharwad, and Pune in India, just as in Argentina, South Africa, Great Britain and Thailand. It has innovative work focuses in Pune, Jamshedpur, Lucknow, and Dharwad, India and in South Korea, Great Britain and Spain. It was Founded in 1945 as a maker of trains, the organization produced its first business vehicle in 1954.

They entered the traveler vehicle showcase in 1988 with the dispatch of the Tata Mobile pursued by the Tata Sierra in 1991, turning into the principal Indian maker to accomplish the capacity of building up a focused indigenous car.


Headquarter: Mumbai, Maharashtra, India

Founded: 1945

Industry: Automotive

Company Type: Private



Education Requirements


What are the Education and Experience Required in Tata Motor Limited 2020 for Customer Support Manager?

EDUCATION & EXPERIENCE DETAILS:

Name of Post: Customer Support Manager - PVBU

Job Location: Ranchi, Jharkhand, India | Guwahati

Experience: 1+ Years

Salary: Best In Industry

Education: B.Tech - Automobile or Mechanical

Applicants would have one plus years of experience in related streams.

Applicants would have to initiate, organize, deploy, monitor and audit the service processes.

As a customer support manager you have to help their customer and resolve their issues asap.


Job Responsibilities


How to apply Tata Motor Limited 2020 for Customer Support Manager?

PRIMARY ROLE & RESPONSIBILITIES

You shall be able to provide technical support to their customer.

At workshop you have to handle customer complaints to enhance customer satisfaction.

You have to maintain customer poilicy within TML service policies.

As a customer support manager you would be responsible for their complaints and provide correct solutions to them.

Applicants should have strong analytical and problem solving skills.

Applicants would have a knowledge of manufacturing process.

You should be able to manage manpower and their development.

Their Leadership Competencies would be TMC-Customer Focus (CF) and TMC-Drive For Results (DR).



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