Practo Careers | Product Support Specialist | Freshers/Experienced | 1 - 3 Years of Experience | Graduate | Jobs in Bangalore

Posted on: 18 Sep, 2020 | Last Date: 03 Oct, 2020

Company Name: Practo

Practo is Karnataka, India based Healthcare service providing company. It was founded in the year of 2008 by Abhinav Lal. and its headquarter is based on Bangalore, Karnataka, India India.

They primarily focus on their product and services called allows patients to order medicines online. More then Eleven....Read More


Headquarter: Bangalore, Karnataka, India

Founded: 2008

Industry: Healthcare

Company Type: Private

Practo Careers notifications regarding filling of Product Support Specialist, Jobs in Bangalore. They invites to Apply an Online Applications from the interested and eligible Candidates having Graduate qualifications.

Candidates looking for Management Jobs having background from Management Jobs, Back office Jobs, HR are eligible for Apply Online.

Practo requires only those candidates who are looking for Freshers/Experienced Jobs and having (1 - 3 Years of Experience). They informed all eligible candidates to submit their applications Online along with the necessary documents as mentioned on their career portal.

The job applications for Collins Aerospace Careers will be accepted online on or before 2020-10-03.

Practo defined the Recruitment And Selection process for the position of Product Support Specialist is through Online Written Test/Personal Interview.

Job Location: Salarpuria symbiosis Bannerghatta Main Rd Arekere, Venugopal Reddy Layout, Uttarahalli Hobli, Bengaluru, Karnataka Bangalore Karnataka India.

For more details candidates can visit career section under their official website of Practo: https://www.practo.com/.

Practo is a Private organization and They often publish recruitment notifications for Graduate, 7 Applicants. You may find here the list of every single most recent Job in Practo for the year 2020.

What are the Education and Experience Required in Practo Recruitment 2020 for Freshers/Experienced as Product Support Specialist?

EDUCATION & EXPERIENCE DETAILS:

Name of Post:Product Support Specialist

Job Location:Bangalore, Karnataka, India - 560076

ReqID:176

Pay Scale:Rs. 30,000 - 40,000 PM

Job Type:Full Time, Permanent

Functional Area:Management, Customer Relationship, product, analyzing usage trends

Experience:1 - 3 Years of Experience

Degree:Graduate

Streams:Management Jobs, Back office Jobs, HR

Marks:Minimum 65% or Equivalent grade

Official Website: https://www.practo.com/

Application Mode:Apply Online

Recruitment And Selection:

Online Assessment Exam(Aptitude)

Personal Interview

Group Discussion

HR Round

Total Vacancies:05

s


How to apply Practo Recruitment 2020 for Freshers/Experienced as Product Support Specialist?

PRIMARY ROLE & RESPONSIBILITIES

About the Position: Product Support Specialist

a) As a Product Support Specialist, You will be responsible to answer all queries and issues of product functionality.

b) Applicants will have to demonstrate excellent troubleshooting and problem solving skills.

c) You should be able to report bugs and coordinate with the software engineers for resolution.

d) Applicants should have an ability to research and arrive at solution as well as on timely escalate problems.

e) In case of log, You must ensure about the complete documentation of all activities will be undertaken with respect to the tickets.

f) Applicants will have to follow the process defined on both Operations and internal quality legend.

g) You should have an understanding of customer behavior, expectations from the product, analyzing usage trends and product adaptability to increase usage.

h) Applicants will be providing an excellent customer experience by going that extra mile on every interaction.

i) You should be able to communicate clearly as well as good understanding of Practo products.

j) Applicants having work experience of connecting with Doctors as well as should be aware of all the Process and Policies.



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